Returns

We hope you are satisfied with the product and we stand behind it. We offer a 21 day from time of purchase return policy for all products. If you purchased a product from our website and aren’t happy with it, return it in “Like New” condition within 21 days and we’ll issue you a refund for the product. We do not accept returns from other retailers.

Customer pays for return shipping, unless the product was damaged/defective when you received it.

15% Handling Fee: Items that are returned not in their original, undamaged packaging incur a 15% handling fee. Returns after 15-days will not be accepted.

1. Download the Return Merchandise Authorization (RMA) form and include it with the return.

2. Mail your return to:

Attn: RETURNS
Deep Tissue Roller, LLC
4452 Park Blvd. #102
San Diego, CA 92116

Products purchased from other retailers will not be accepted.

3. Once your return is received and checked you’ll be refunded the full purchase price (not including shipping charges). Depending on your payment method the refund will be completed in 7 business days to the original payment method.

Unfortunately, we cannot accept returns from international customers due to the shipping time and cost.

There will be a 15% restocking fee for orders returned if conditions above are not met.